EuroMillions Winning Email: Will You Get Notified If You Win?

You’ve bought a EuroMillions ticket online and now you’re wondering what actually happens if your numbers hit. Is there a special email? Do you need to keep checking your account just in case?

It can feel unclear, especially with stories about scams and fake messages doing the rounds. Knowing how genuine notifications work makes it much easier to spot the real thing and ignore the rest.

If you want a clear picture of when and how winners are contacted, and what to do next, this guide walks through the official process step by step in plain English.

Will I Get An Email If I Win EuroMillions?

If you bought your EuroMillions ticket online through the official National Lottery website or app, you will receive an email when there is an update on your ticket. The message is usually neutral, such as “news about your ticket,” and asks you to log in to your account for full details.

The email will not tell you the prize amount. That information is kept inside your secure account to protect your privacy.

If you bought a paper ticket from a shop, you will not receive emails about it. You will need to check the results yourself, either by scanning the ticket in-store, visiting the National Lottery website, or using the app’s ticket checker.

If you are curious about how the system decides what to send and when, the next section breaks that down.

How Does EuroMillions Notify Winners?

For online entries, the National Lottery sends a secure notification to the email address linked to your account once results are confirmed. The email directs you to log in, where you will see whether your ticket has won and what happens next.

Smaller online prizes are usually credited to your National Lottery balance automatically. For larger amounts, you may be asked to complete some checks or speak with the team so the claim can be handled securely. This keeps sensitive information within your account rather than in your inbox.

For paper tickets, results are not sent by email. As noted earlier, they must be checked manually via the app, website, or in a participating shop.

If you want those email notifications in the first place, you will need an online account. Here is how that fits in.

Do You Need An Online Account To Receive A Winning Email?

Yes. Email notifications are only sent for tickets bought using a National Lottery online account. The system links your entries to the email address on your profile and uses that to alert you when there is an update.

When your ticket is stored in your account, the result can be matched to your details automatically and your account can be updated accordingly. If you buy a paper ticket at a retailer, no contact details are collected at purchase, so no email can be sent.

Once your account is set up, the way prizes are paid depends on the amount, which is explained below.

How Are Small Prizes Paid And How Do You Claim Large Prizes?

For online entries, prizes up to £500 are typically credited straight to your National Lottery balance. You can then withdraw the funds to your bank.

For paper tickets bought in shops, prizes up to £100 can usually be paid in cash at participating retailers. For wins over £100 and up to £500, many retailers can still pay cash, although some may issue a cheque or direct you to a particular outlet.

Larger prizes involve a more secure process. Significant online wins do not pay out automatically, and you will be guided through identity checks and the claim procedure. For paper tickets worth more than £500, claims may need to be made by post, at a designated centre, or at certain banks. Very large prizes, generally from £50,000 and above, require an appointment with the National Lottery to verify your information and complete the claim in person.

Having the right documents ready helps things run smoothly. Keep the winning ticket safe and be prepared to show proof of identity and address.

Knowing when to expect a message also helps, so let’s look at the usual timings.

How Long After The Draw Will You Be Notified?

EuroMillions draws take place on Tuesday and Friday evenings, with results usually confirmed by around 9.30pm. If you play online, an email is sent after the official checks are complete to let you know there is an update on your ticket. Many players see this the same night, while others may receive it by the following morning if extra verification is needed.

For paper tickets, there are no automatic notifications, so you will need to check your numbers once the draw is complete. This can be done on the website, through the app, or in-store.

If you expected an email and have not seen one by the next morning, it is worth checking your account directly and having a quick look in your junk folder in case it has been filtered.

To help those emails land where they should, a few housekeeping steps can make a difference.

How To Make Sure You Receive EuroMillions Emails

An active National Lottery account with a valid email address is essential for online notifications. Entering your email correctly at registration and keeping it up to date ensures messages can be delivered to the right place.

Adding ‘national-lottery.co.uk’ to your email contacts or trusted senders reduces the chance of messages being sent to spam. If a message does slip into your junk folder, marking it as not junk helps future emails reach your inbox.

It also helps to make sure your inbox has space for new messages. Clearing old mail now and then prevents delivery issues and makes important updates easier to spot.

With delivery sorted, it helps to know what a genuine message looks like so you can recognise the real thing.

What A Genuine EuroMillions Winning Email Looks Like

A genuine EuroMillions email has a few consistent features. The sender’s address should end with ‘@national-lottery.co.uk’ and the subject line is neutral, such as “News about your ticket” or “You have a message from The National Lottery.”

The body of the message will ask you to log in to your National Lottery account to view details. It will not reveal the prize amount in the email itself and it will not request bank details, passwords, fees, or other sensitive information. If links are included, they should lead to the official site, and you can always type the web address directly into your browser if you prefer.

If anything feels out of place, pause and check the sender carefully before taking action. A quick look at your account on the official website is a simple way to confirm what is genuine.

And if the email never turns up, there are still clear ways to confirm your result.

What To Do If You Think You Have Won But Received No Email

If you believe you have a winning ticket but have not seen an email, do not worry. Check your junk or spam folder first, then log in to your National Lottery account directly through the website or app. Your ticket history will show confirmed results and any prize due, regardless of what happened to the email.

For paper tickets, emails are not sent. Compare your numbers with the official results online, use the app’s ticket scanner, or ask a participating retailer to check the ticket for you.

If your online account still does not show a win and you think there has been a mistake, contact the National Lottery customer service team using the details on the official website. Do not share personal or banking information unless you are sure you are dealing with the real team.

Staying within the official channels keeps the process secure and ensures any prize is handled correctly.